FAQs
Everything collectors usually ask us, in one place.
Frequently Asked Questions
Are your watches authentic?
Yes. Every timepiece passes a multi-point inspection — movement, dial, case numbers and parts — before it is listed.
Do you offer a warranty?
Every purchase includes our own 12-month store warranty. Original manufacturer warranties may not apply to pre-owned pieces.
Why are your prices competitive?
As an independent dealer we are not bound by boutique pricing rules, and we source smartly. The savings go to you.
Can I sell or trade my watch?
Absolutely. Use the Sell/Trade page or WhatsApp us photos for a fast quote.
Do you ship internationally?
Yes — fully insured, tracked and signature-on-delivery, worldwide.
What payment methods do you accept?
Bank wire transfer and major payment methods on request. We will agree the safest option together before any transaction.
Do watches come with box and papers?
Where available, yes — it is stated on each listing. Otherwise we provide a quality presentation box and a complimentary appraisal for insurance.
How fast is delivery?
Paid orders are dispatched within 1–3 business days after funds clear.
Can I get my watch insured?
Yes. The complimentary appraisal we include with every watch works for insurance purposes.
How do I contact you?
WhatsApp, phone or the contact form. We are based in London on GMT — replies may lag your daytime slightly, but every message gets an answer.
Are your watches authentic?
Yes. Every timepiece passes a rigorous multi-point authentication process before listing.
Do you offer warranties?
We provide our own store warranty. Original manufacturer warranties may not apply to pre-owned pieces.
Can I sell or trade my watch?
Absolutely. Visit our Sell/Trade page and send us your watch details for a fast quote.
Do you ship internationally?
Yes, we ship worldwide with fully insured, tracked delivery.